Question 1

How and when do I receive the money students pay me?

Accepted Answer

Payments go to your Stripe balance and pay out to your bank on a schedule you set, or on demand.

Question 2

What do I need to do before I can accept payments?

Accepted Answer

Finish Stripe Connect onboarding: identity, bank account, and terms. Until then, checkout is blocked for your products.

Question 3

Who is the merchant of record for my sales?

Accepted Answer

You are. Sales run as direct charges on your own Stripe connected account, and Kadens only deducts its platform fee.

Question 4

Can I choose how often I get paid out?

Accepted Answer

Yes. You set the payout interval and timing in your payout settings.

Question 5

Which countries and currencies are supported for getting paid?

Accepted Answer

Any country Stripe Connect supports in Kadens. Payouts run in your account's currency.

Question 6

Do I need a paid plan to get paid by students?

Accepted Answer

No. You can sell and get paid on any plan, including Free, once Stripe is set up. The plan only changes the fee you pay, not whether you can charge.

Question 7

Does Kadens handle VAT or sales tax on my sales?

Accepted Answer

Automatic tax is available today only for creators whose Stripe account is in the EU, through Stripe's EU OSS scheme. Creators elsewhere, including the US, handle their own taxes.

Getting paid

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Getting paid

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