1. Introduction
Kadens ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and password. If you sign up as an instructor, we may also collect additional profile information such as your biography and profile picture.
Payment Information
Payment processing is handled by Stripe. We do not store your credit card numbers or bank account details directly. Stripe may collect and store payment information in accordance with their own privacy policy.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, courses accessed, lesson progress, and device information such as browser type and operating system.
Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform
- Process transactions and send related information
- Send you notifications about your account, courses, and subscriptions
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities on the platform
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
4. Third-Party Services
We share information with third-party service providers that help us operate our platform:
- Stripe — Payment processing for course purchases and subscriptions
- Email providers — Transactional and notification emails
- Analytics providers — Platform usage analysis to improve our services
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
5. Data Sharing
When you enroll in a course or subscribe to an academy, the instructor may see your name and email address to manage their students. Instructors are required to respect your privacy and use your information only for educational purposes on the platform.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request a portable copy of your data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at the email address below.
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
9. Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@kadens.io